Indicators for instances assessment of the VHL
To support the VHL Network on its evolution, quality and suitability to the VHL Model BIREME/PAHO/WHO develops an Assessment Process based on indicators and quality criteria that orient the VHL instances in its update and generate feedback with positive points and improvement. Moreover, this process classifies VHL in its different stages of development. Certified, In Development or Pilot.
These stages are dynamic and not linear. Thus, the assessment of VHL instances configures itself as a continuous process. Even the instances already certified are re-evaluated, and can keep or not the certified stage of an initiative. The purpose of re-evaluation is to strengthen and increase value of fulfillment of the objectives proposed by VHL expanding the capacity of the instances operation.
Indicators of evolution of a VHL:
- Advisory Committee established and in function;
- Plan development;
- Matrix of division of responsibilities;
- Portal and information sources operating in up-to-date mode, and
- Infrastructure and technological resources.
The assessment process is headed by an Assessment Committee, which considers several factors such as organization of the contents of the portal, the understanding and application of the three dimension of VHL (social networks, contents network and learning and informed environments) also the Technologies, interface, up-to-date of information sources, products and services, among other components. Moreover, the assessment also contributes to identify and recommend improvements and necessary adjustments related to governance, organization, technological platform, design and navigability.
Based on analysis the evaluators have conditions to point out what should be improved and in which aspects. The result of the assessment process is an assessment report that besides indicating the development stage of VHL also orients the institutions of Advisory Committee with suggestions and recommendations related to model adoption. The report allows also to identified strengths and weakness and the next steps that will enable the evolution of the VHL, always aiming Certification. If necessary, a Re-evaluation of VHL is done, this has the objective of assisting in access to the status of Certified.
More than to assess and certify the VHL instances, the reports guide them in adoption of the model. The leader institutions (executive department) are contacted and the results are shared for the continuous development in the network.
The VHL instances also can do its self-assessment before requesting the assessment to BIREME, using the Base Document of the Assessment of Instances VHL available in the portal of the Model of VHL. This self-assessment contributes with the VHL developments, enabling its coordinators to identify critical factors and need for suitability to methodology before request the certification. See also: Base Document of the Assessment of Instances of the VHL and the Life Cycle of the VHL (in Spanish).